Custom AI Assistant & Chatbot Development
We build AI assistants and chatbots that work with your own data for your website and your team: customer questions, quote requests and internal knowledge search.
Not a general-purpose chatbot, but an assistant that knows your products, services and processes. On your website it can answer visitor questions, collect requests and pass them to your team; inside the company it can find information in your documents and systems to answer your team's questions. It is set up to pass questions it is unsure about to a person on your team.
Types of assistant
Website assistant
Answers visitor questions, clarifies what they need and collects a quote or appointment request.
Internal knowledge assistant
Finds information in your documents, procedures and systems to answer your team's questions.
In-app assistant
Helps your users inside your existing web or mobile app.
What the build includes
Knowledge sources
We define which documents, pages and systems the assistant draws on and keep them organized.
Boundaries and tone
Together we define what it should and shouldn't answer, and in which languages and tone.
Hand-off to your team
The assistant is set up to pass questions and requests it is unsure about to the right person on your team.
Monitoring
After launch, as part of optional maintenance, we report the questions asked and the requests collected and improve the assistant.
Where it can run
- Website
- Mobile app
- CRM
- Documents and knowledge base
- n8n workflows
Try the assistant on this site
Codey, in the bottom-right corner, is an AI assistant our team built to collect quote requests. It clarifies your project with a few questions, summarizes your answers and passes the request to our team. The assistant we build for you works in a similar way, shaped around your own business and data.
Get a quote with CodeyHow we work
- Discovery
In a free initial consultation we listen to how you work and which systems you use, and decide where AI will help first.
- Quote
A clear quote listing the scope, the integrations and the items not included (API usage, hosting, taxes) line by line.
- Build and test
We build the workflows and the assistant, test them with real examples and launch together with your team.
- Maintenance
After launch we monitor the results and keep models and workflows up to date with optional maintenance.
Data and privacy
- Before the build we document the data flow: which data goes to which service, where it is stored and who can access it.
- We mask personal data the model doesn't need before it is sent.
- We tell users clearly that they are talking to AI.
- We recommend the model and hosting option based on your data privacy requirements.
Frequently Asked Questions
What if the assistant gives a wrong answer?
We set the assistant up to work only from the sources you choose and to pass a question to your team when it is not sure. We test it with real questions before launch and monitor its answers afterwards. AI can make mistakes, so we recommend human approval for critical topics.
How does it work with our own data?
Your documents and pages are turned into a searchable knowledge base; for every question the assistant finds the relevant passages and bases its answer on them (RAG). You decide which data is used.
Which languages can it speak?
Turkish, English and any other language the chosen model supports. It can be set up to reply in whatever language the visitor writes in.
How is the assistant added to our website?
It is added to your site as a chat window. Depending on your platform we add it directly to the code or with an embed snippet.
Other AI services
Let's talk about your project
Answer a few questions and our team will get back to you with a clear quote.
Get a quote with Codey